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ORDERING & SHIPPING INFORMATION

ORDERING OPTIONS

If you prefer to not place your order online, you may reach a Waechterette who will be happy to take your order by phone. Please call us at (828) 274-3146.

Store Hours: M-F 10am-5:30pm (EST), SAT 10am-5pm (EST), Closed Sunday

PAYMENT OPTIONS

Waechter's accepts online payments with Mastercard and Visa. However, if you'd like to pay with a personal check, please call the number listed to place your order by phone.

SHIPPING OPTIONS

Waechter's ships to the US, Canada, US Territories, and Europe via USPS Priority Mail and a variety of USPS Global Mail choices. If you prefer another shipping method please contact Waechter's by phone to place your order.

Your order will arrive at its destination within 3-6 business days following the placement of your order by phone or web. However, if you have ordered an item which is out of stock or is en route to us from one of our suppliers, we will contact you regarding such special situations. Additionally, customers outside the continental US should expect delivery times to vary significantly from the above indicated times.

SHIPPING CHARGES

USPS Priority Mail shipping charges are calculated according to the subtotal of your order. Please see the chart below:

Subtotal Shipping Charge
$25 and under $5.95
$25.01-$50 $7.95
$50.01-$99.99 $9.95
$100-$149.99 $12.95
$150-$199.99 $15.95
$200 and over FREE (within US)

Orders shipped to global destinations are calculated using current shipping prices directly from the USPS database plus $1.10 handling charge.

If you require a different shipping method than the ones listed, please contact Waechter's by phone at (828) 274-3146 or by email at info@waechters.com to arrange for delivery and obtain a shipping quote.

RETURN POLICY

Our return policy in store is 30 days with receipt on everything but fabric. Shipping costs are not refunded. No cut fabric is returnable unless there is a major flaw or something else really wrong with it, our discretion. All merchandise must be in original packaging and unused.

CONTACTING US

You may reach Waechter's Silk Shop using any of the following methods:

By Phone: (828) 274-3146
Store Hours: M-F 10am-5:30pm (EST), SAT 10am-5pm (EST), Closed Sunday

By Mail:
Waechter's Silk Shop
9 Reed Street
Asheville, NC 28803

By Email: info@waechters.com

 

 

 


STORE HOURS
Mon-Fri 10am-5:30pm
Sat 10am-5pm
Closed Sunday

Waechter's Silk Shop   |   9 Reed St, Asheville NC 28803
PH: (828) 274-3146 or email to info@waechters.com
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