Customer Testimonials

( June 4, 2008 ) It is always a pleasure to receive one of your little tissue wrapped packages with the golden medallion, the feathery leaf, and the button surprise. Who doesn't like getting presents? Thank you for exceptional service with a flair. All my best, Beth

( May 30, 2008 ) I just got the order. Thank you very much for your prompt shipping. I appreciated also the care that was put into the packaging. Thank you also for the beautiful horn/bone button as well as the mandarin clear ones. The fabrics are wonderful. It was a pleasure to shop with you all and I am looking forward to spending more money in your store again. Best regards, Anne du Coudray.

( May 30, 2008 ) I just wanted to comment on two orders I recently received. I ordered your Brussels linen, and batik rayon. I'm a longtime sewer, and would like to compliment you on your service as well as your quality of fabric. The last independent fabric store in my area is well into it's decline to crafty, so I must rely on online-purchasing. Thanks so much for a great site. Jeanne Thomas

( May 15, 2008 ) Just a note to thank you for the fabric which arrived yesterday. It's super and I'm really delighted with it. Regards, Julie Price

( April 24, 2008 ) Thank you very much. I received my order today and I am very satisfied. I shall order again in the near future. I scrolled through your fabrics and they are phantastic. Edelgard Posern

( April 15, 2008 ) Dear Wonderful People at Waechter’s, THANK YOU! Since I discovered you on the Internet, I have been completely addicted! I have already ordered several pieces of fabric (Liberty of London, linen tencel, Japanese cotton) – which, sadly, I am not talented enough to do anything with on my own – so I pass them off to a terrific local dressmaker who appreciates the quality of what you carry. Sarah Beth Lardie

( March 22, 2008 ) I LOVE your gallery. I check it frequently. Your garments are beautifully constructed and give me so much inspiration. Your descriptions of the fabric and fabric suggestions for the garments are really helpful. I find myself giving myself the V-8 knock on the head and saying 'why didn't I think of that" with some of the ideas. Your gallery keeps me on track and jump starts my creative mode! thanks. Laura

( February 25, 2008 ) Hey Joyce, I got my fabric today and I love it! It is just exactly what I wanted. Thanks so much for helping me with this order. I will be back. Also please thank Elizabeth for sending me the darling buttons. What a treat! You all really know how to treat your customers. Again, thank you for your outstanding service. Ill be coming that way to visit my Aunties in Highlands….maybe I can stop in and see your shop. Mary Pat

( February 21, 2008 ) I just wanted to drop you a note about how nice it was to get my order. I was so surprised with the extras - thank you so much. I will be ordering from you in the future. Sue Malcolm Fallon, NV

( November 26, 2007 ) I ordered three perfect prints that are all I need to finish my queen-sized, all-Liberty (!) quilt. If I ever contemplate another one, I'll search your site for new prints and colorways. Marilea p.s. Your site is informative and well organized, and the images load remarkably quickly for those of us still stuck with dial up.

( October 1, 2007 ) Thank you for the prompt service and thank you for a great website! Your shop is my favorite source for quality garment fabrics, patterns, and notions! Since I live in Charlotte, NC, and am not in Asheville on a regular basis, it was nice to be able to order two more buttons for the navy silk noil blouse I was making. I spent several hours browsing through your fabrics, patterns, and notions on the web and then being able to order via the internet. It was the next best thing to spending time browsing through the store. Thank you for making it possible for those of us at a distance to get a "fabric fix" through the internet and order needed fabrics, etc. if we can't get to the store. You truly have unique and interesting quality fabrics. When I spend my time sewing, my hobby for 65 years, I want to use top quality fabrics which are difficult for the home sewer to find. I will stop by the store next time I am in Asheville. Marie Pearce

( September 17, 2007 ) Joyce and Elizabeth, I received emails from both of you during the processing of my fabric order. I received my package today in the mail. I just want you to know how happy I am with the quality of the fabrics and the service. Thank you for the buttons also :-) what a treat. I look forward to doing future business with you in the very near future. Thank Waechter's for making my online buying experience a fun and pleasant one. Regards, Patricia Ellis

( August 27, 2007 ) Hi Joyce, Just wanted to thank you again for having me teach at your wonderful shop! I appreciate you & your staff taking care of all the necessary details that make a seminar go well. Susan & I really enjoyed the dinner with you & getting to visit with you away from the shop. And we appreciated your showing us some of the special sites of downtown Asheville. It's a beautiful place! I had always heard about Waechter's and now am glad to have seen it! I will definitely recommend it! Sincerely, Carol Ahles

( August 22, 2007 ) Dear Waechter’s (especially Elizabeth who shipped my order), Thanks so much for the prompt and excellent customer service! I ordered from you on Friday the 17th and received my order on Wednesday the 22 of August. Wonderful turnaround! The two buttons you threw in the package are lovely…quite the prettiest buttons I’ve seen in a long while. I found your site while doing an internet search for fusible armo-weft which is recommended for an embroidery project I am doing and apparently not available anywhere locally. The local shops all responded with “Huh?” when I stopped in and asked for it. I was pleasantly surprised to see the lovely assortment of garment fabrics available in your shop… here in my part of PA those are no longer available since the garment industry that was such an important part of our economy went offshore in the 70’s and 80’s. I’ll be shopping from your site more often! Thanks again, Robin Smallen

( August 14, 2007 ) Wanted to let you know that you have a great website. As a sewer getting back to sewing, I especially appreciate the photos of the patterns made into garments and the ideas for fabrics. That part is very helpful to me. I hope to visit in person the next time I am in Asheville. Thank you, Deb

( August 5, 2007 ) Just went to post office and picked up fabric... it's beautiful!! Nice colors and lovely fabric. I am on a "tight budget" and am always so pleased with my purchases on your website!! Fabric arrives so timely and is "quality"!! Thank you, Barbara Bates

( August 1, 2007 ) Joyce, Many thanks. I washed the cotton/linen in cold water with a little liquid detergent and put it in the dryer for about a half hour. The fabric came out very nicely. I love it. I am SO glad I was able to spend time at the shop. I'll be ordering a lot from you, I am sure. A sewer's paradise, indeed. Best, Sue Gatti Indiana PA

( July 8, 2007 ) Asheville has a great store - Waechter's Silk Shop is an independent shop on Charlotte. Beautiful fabrics, buttons and many patterns from the independent pattern companies. They also have many of their favorite patterns worked up in lovely fabrics that decorate the walls and many worked up ready for you to try on! They also have fabrics for nice children's clothes, smocking and heirloom sewing. The help in the store is top notch. Ginny Harris

( June 20, 2007 ) Though my husband’s email address may be in the return address for this email, he is not the one who gets on your website nearly every day to get inspiration from your gallery. I LOVE viewing all your garments and hearing your descriptions, fabric suggestions, and stories about each garment. I love the independent pattern companies and use those patterns for most of my sewing. What often most inspires me is when I see what someone else has done to a pattern I have used. I’m thinking in particular of a garment that the seamstress/designer simply made the top sleeveless for a whole new look. Now, why didn’t I think of that?!!! Your fabric descriptions are good too. I expected wonderful things from the Brussels Washer fabric but was still surprised at how nice it launders and how well it fakes linen!! Keep up the good work! I hope you add some more garments to your gallery soon!!! Laura Gesme

( May 22, 2007 ) Thank you for the beautiful Irish linen towelling which arrived today.The two cute buttons were a lovely gift from you. Your service is outstanding! Joan van Rooyen New Zealand

( May 12, 2007 ) My order for your beautiful fabrics arrived here yesterday! Thank you and I especially want to thank you for picking out the gorgeous buttons to enhance the floral print. They are an exciting addition to a beautiful fabric. Many thanks. Mary Ann Morton

( January 17, 2007 ) A post from the Stitcher's Guild

( January 17, 2007 ) I read with interest your very helpful article in Threads monthly tips received in today's email. A copy is being forwarded to my 11-yr-old granddaughter whom Santa brought a sewing machine! The big thrill, however, was seeing Waechter's Silk Shop at the end of the instructions. That shop is responsible in great part for my love of sewing: I adored Mr Waechter and was quite friendly with his sons, so much so that beginning when I was in grade school I frequently went there on my way home from school, which was no where near my school or my home! I loved chatting with the men, but I had to see and touch and ask about all the fabrics, the budding of my romance with textiles that continues today. My older sister made many of my clothes, including my graduation dress from St Genevieve's in 1951. Mr Waechter ordered a gorgeous Swiss organdy, embroidered with white bunches of lilies-of-the-valley, one of my favorite flowers, for the formal dress. It was so pretty. Sometime when I'm back in Asheville I'll stop by. I've passed your shop, but usually in the evening or on weekends, so I haven't been in to say "hello". Thank you for carrying on the tradition and name of one of the best fabric stores in the country. I wish you all the best - Jane Elins

( October 15, 2006 ) Thank you so much. I am so incredibly pleased with your products; to say nothing of both the high level of professionalism and the friendly, very personable way you treat/communicate with you online customers! Your site is now marked in "my favorites". Rest assured I will be back to shop again. Thank you again. Sincerely, Cecilia

( August 6, 2006 ) I'm in Asheville, and was looking for a place to buy some fabrics and patterns, getting back into sewing. I came across your website, and the fact you guys maintain a blog has sold me. I've driven by your storefront many times, but hadn't even thought about stopping in. But, the fact you have a good website and a blog, I'll soon be visiting. Anyhow, just though you might like to know that your online efforts have gained you a customer. Bob McWhirter

( May 19, 2006 ) I just wanted you to know how pleased and impressed I was to receive the pattern I ordered from you so quickly. The fact that it was wrapped so nicely in printed tissue paper was a very pleasant touch. I thought you must be a very organized and thoughtful business. I order alot online and have never written to thank anyone else :-) Sincerely, Eileen Richard